isee systems, formerly High Performance Systems
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Technical Support & Maintenance

isee systems provides technical support and maintenance to customers who own version 9 and above of the iThink or STELLA software and who own a current technical support plan.

Technical support is provided by telephone or e-mail and includes software installation support, troubleshooting and general "how-to" questions. Maintenance includes patches, updates, and minor software releases. In-depth modeling support is available through our qualified consulting and training partners.

Before contacting technical support, browse the FAQs section.

Contact Technical Support

  • By Email
  • By phone: (603) 448-4990
    Toll Free: (800) 987-6758
    Monday through Friday - 9:00am to 5:30pm Eastern Time (US and Canada)
  • Holiday Schedule 

For a quicker response to your support question, please
send an email with the following:

  • software registration number
  • a clear description of your question/problem
  • steps to reproduce the problem
  • an attached copy of your model

For more information, please review our policies.

To renew your annual support plan, click here.

 
Phone 603-448-4990 | Toll-Free 800-987-6758 | FAX 603-448-4992
support@iseesystems.com
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