Vol. 2, Issue 4
Jul - Aug 2004

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Systems Thinking Puzzler:
The Darfur Situation

by Chris Soderquist

Jul - Aug Puzzler Challenge

Your friend works for an international human rights "think tank" organization scrambling to suggest strategies for dealing with the current conflict in Darfur. As a Systems Thinker, you've asked her to tell you the "story" of what's going on there. She told you the following: Militias (generally perceived to be "Arab" militias supported by the Sudanese government) are systematically and intentionally displacing "black Africans" from their land. At present, over 1 million people have been displaced. Though a fair number made it into refugee camps (in Chad, for example), many are fending for themselves in Sudan, under very dangerous and difficult circumstances.

The militias are waging their campaign through stealing livestock, taking over or destroying cropland and crop stores such as grain stores, evacuating people from towns and burning their homes, systematic rape and killing. Militias also control access points to water and food in many areas of the conflict. In addition, they also control access to many camps of displaced people, terrorizing those who leave for firewood, "taxing" people who leave in search of water, and in general people displaced by violence continue to find themselves in the presence of those who are perpetrating the violence.

A specific outcome is that these militias are displacing people from being able to participate in their normal economic livelihoods.

Emergency education programs are just now starting to arrive and take shape, but there has been an 8-9 month delay in humanitarian response to conflict. As in all complex emergencies, the greatest threat to the population is malnutrition and disease.

Your friend goes on to tell the story of how aid is typically delivered with two unique "stovepipe" objectives. Usually humanitarian assistance (such as food, health and security programs) is separated from capacity building programs (such as emergency education and economic development). Often there's little that's done in the capacity building arena. Your friend thinks more capacity building needs to be done; and further, that capacity building and assistance programs must be linked. She wants you to help her describe why they need to be systemically orchestrated (i.e. implemented as part of a whole strategy). And she wants you to do it using the Darfur situation as context.

Your challenge is to do so with a model you can build in four hours. Good luck!

About this Feature

A distinguishing characteristic of highly-skilled systems thinkers is their ability to quickly get to the heart of an issue, problem, or process. Perhaps you've seen it in action, or perhaps you've experienced it yourself. Skilled users of the thinking skills, language and toolset typically are very good at focusing problems, at posing good questions, at untangling complexities, and at generating high-leverage insights.

Just as you can get stronger by exercising, you can improve your ability to do systems thinking by practicing. This feature is a practice field for developing that capability. Each month, we'll present you with a puzzle-a real-world case that can benefit from the application of systems thinking. We'll ask you to spend a couple of hours (maximum) to work through the case, capturing the essence of the issue. In the next month's issue, we'll provide you with one approach to the solution of the puzzle. So each puzzle gives you two chances to learn-first, as you work the puzzle, and again as you compare your approach to ours.

Chris Soderquist is the founder of Pontifex Consulting and one of isee systems' first Independent Service Providers. He works closely with HPS to provide workshop and consulting services to their client base.
Chris has over ten years experience helping individuals and organizations apply the tools and methods of Systems Thinking to important issues. He is a contributing author to "The Change Handbook"(1999, Berrett-Koehler) and co-author of Systems Thinking: Taking the Next Step(1997, High Performance Systems, Inc.). Chris has consulted with several Fortune 500 companies and government organizations, helping them to create more effective, actionable strategies.


11 Sargent Street
Hanover, NH 03755
ph: (603) 653-0228 fax: (603) 653-0323
chris.soderquist@pontifexconsulting.com
www.pontifexconsulting.com