Vol.1, Issue 6, Nov - Dec 2003

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The Systems Thinking Puzzler
by Chris Soderquist

You've recently become aware that there's been a dramatic increase in the number of cases of severe peanut allergies in children during the past twenty years. You found an article describing this issue:

http://www.cnn.com/2003/HEALTH/conditions/03/10/peanut.allergy.ap/ 

You're interested in the rise of peanut allergies for two reasons: your child has been diagnosed with the allergy in the past couple months, and your best friend works in marketing for a peanut company. In fact, your friend is asking your advice. Due to the rise of peanut allergies, her company has been noticing a drop in profits. Your friend has developed a plan to increase revenue by marketing the value of peanut oil for cooking and as a moisturizer. Their thought is that if people aren't buying peanuts for direct consumption as much, they need to sell peanut products in different ways.

Because you've got firsthand experience as the parent of a child with peanut allergies and you're a Systems Thinker, your friend has asked you to help them think through the implications of this strategy. What do you think of their plan to increase the amount of products containing peanut oils? Good idea? Bad idea?

Note: You must use iThink/STELLA 8 to view the September - October Puzzler Solution:

Download September - October Puzzler Solution - Windows   Macintosh

About this Feature

A distinguishing characteristic of highly-skilled systems thinkers is their ability to quickly get to the heart of an issue, problem, or process. Perhaps you've seen it in action, or perhaps you've experienced it yourself. Skilled users of the thinking skills, language and toolset typically are very good at focusing problems, at posing good questions, at untangling complexities, and at generating high-leverage insights.

Just as you can get stronger by exercising, you can improve your ability to do systems thinking by practicing. This feature is a practice field for developing that capability. Each month, we'll present you with a puzzle-a real-world case that can benefit from the application of systems thinking. We'll ask you to spend a couple of hours (maximum) to work through the case, capturing the essence of the issue. In the next month's issue, we'll provide you with one approach to the solution of the puzzle. So each puzzle gives you two chances to learn-first, as you work the puzzle, and again as you compare your approach to ours.

Chris Soderquist is the founder of Pontifex Consulting and one of HPS's first Independent Service Providers. He works closely with HPS to provide workshop and consulting services to their client base.
Chris has over ten years experience helping individuals and organizations apply the tools and methods of Systems Thinking to important issues. He is a contributing author to "The Change Handbook"(1999, Berrett-Koehler) and co-author of "Systems Thinking: Taking the Next Step" (1997, High Performance Systems, Inc.). Chris has consulted with several Fortune 500 companies and government organizations, helping them to create more effective, actionable strategies.


11 Sargent Street
Hanover, NH 03755
ph: (603) 653-0228 fax: (603) 653-0323
chris.soderquist@pontifexconsulting.com
www.pontifexconsulting.com 

46 Centerra Parkway, Suite 200, Lebanon, NH 03766-1487 Phone 603-643-9636 / Fax 603-643-9502