isee systems provides technical support and maintenance to
customers who own version 9.1 and above of the iThink or STELLA software and who
own a current technical support plan.
Technical support is provided by telephone or e-mail and includes
software installation support, troubleshooting and general "how-to" questions.
Maintenance includes patches, updates, and minor software releases. In-depth
modeling support is available through our qualified consulting and training partners.
Before contacting technical support, browse the FAQs section or check out the modeling tips posted on the isee systems blog.
- By Email
- By phone: (603) 448-4990
Toll Free: (800) 987-6758
Monday through Friday - 9:00am to 5:00pm Eastern Time (US and Canada)
- Holiday Schedule
For a quicker response to your support question, please
send an email with the following:
- software registration number
- a clear description of your question/problem
- steps to reproduce the problem
- an attached copy of your model
For more information, please review our policies.
To renew your annual support plan, click here.
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