How do I get the new software?
Faculty Licenses
All customers who have STELLA/iThink 10.1 faculty licenses automatically have Stella Professional in their accounts at no additional cost. All faculty license support contracts
have been switched from 10.1 to Stella Professional. Support on Stella Professional will require renewal on an annual basis to continue getting technical support and maintenance.
If you would like to sidegrade your faculty license to Stella Architect, please contact support@iseesystems.com
or call (603) 448-4990 to request a quote.
Lab Licenses
Upon request, 10.1 lab licenses can be swapped for Stella Professional licenses. You just need to send an email to support@iseesystems.com
or call (603) 448-4990. There is no charge to do this. Please remember that swapping the licenses to Stella Professional will not extend the support contract on your lab licenses.
If you would like to sidegrade your lab licenses to Stella Architect, please contact support@iseesystems.com or call (603) 448-4990 to request a quote.
Site Licenses
All customers who have a STELLA 10.1 Site License automatically have a Stella Professional Site License in their accounts at no additional cost. All site license support contracts have been switched
from 10.1 to Stella Professional. Support on Stella Professional site licenses will require renewal on an annual basis to continue getting technical support and maintenance.
If you would like to sidegrade your site licenses to Stella Architect, please contact support@iseesystems.com or call (603) 448-4990 to request a quote.
Stella Professional or Stella Architect?
Stella Professional includes the functionality included in the Map, Model, and Equation layers of STELLA and iThink 10.1 - plus much, much more. You can build and simulate models
with Stella Professional.
Stella Architect (also iThink) includes Stella Professional plus tools for adding Interfaces to your models, like the Interface layer in 10.1. Stella Architect also can be used to
publish models to the isee Exchange web site, similar to isee NetSim.
If you want to add Interfaces to your models, then you will need Stella Architect.
Is it different from what I’m used to?
The software will feel very familiar to STELLA/iThink users. At the same time, some things will need getting used to. Overall, we’re confident you will be happy with the end result.
Most users have been able to make the transition without difficulty. All of the concepts remain the same. However, some features may require different user actions.
We are committed to helping you as much as possible through this process. There are several resources available to help you migrate:
Webinars
Documentation
Books
Model Compatibility and Conversion
Models saved in versions 10.0 and above will open in Stella Architect and Stella Professional. Please note that once they are saved in the new software they are not backward compatible,
i.e., you will not be able to open the models in version 10.0 or 10.1.
Models saved with versions prior to 10.0 (that have a .itm or .stm extension) can be opened in your copy of STELLA/iThink 10.1, saved, and then opened in the newest software.
If you have problems converting your models, please email support@iseesystems.com with your attached model so that we can help you.